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Home angle_right FAQ

WHAT PROTOCOLS ARE IN PLACE TO MITIGATE THE COVID-19 PANDEMIC?

Masks are highly recommended indoors (gift shop and for the immersive experience portion of the tour). Hand sanitizer is provided and there are plexiglass protections at the tasting bar and cash registers. Physical distancing will be in place from time to time, as required by the government.

WHAT IS THE MAXIMUM NUMBER OF PEOPLE ALLOWED ON A TOUR?

We can welcome up to twenty people. For bigger groups, please contact us: 0596625178

WHAT PAYMENT METHODS ARE ACCEPTED FOR THE GUIDED TOUR?

Cash, credit cards (VISA, AMEX, Mastercard)

IS THE VISIT ACCESSIBLE TO PEOPLE WITH REDUCED MOBILITY?

Yes. The parking, sanitary facilities, and distillery are accessible. Please park by the souvenir store.

IS THE VISIT SUITABLE FOR CHILDREN?

Yes. Please remember to bring a hat and sun screen to protect them from the sun (even for adults).

WHAT ARE THE CANCELLATION CONDITIONS?

Tickets are bought on-site and on the day of the tour. There are no specific cancellation conditions.

DOES THE TROIS RIVIÈRES ESTATE HAVE A SOUVENIR SHOP?

Yes. It is located at the entrance of the Estate.

IS THERE A RESTAURANT AND/OR BAR ON SITE?

No, but there are options less than 10 minutes away.

IS TAKING PHOTOS ALLOWED DURING THE VISIT?

Yes.

WHAT IS THE CUT-OFF TIME TO VISIT THE TROIS RIVIÈRES ESTATE?

Visits are scheduled at 10 AM, 11 AM, noon, 2 PM, 3 PM, and 4 PM. Please arrive at least 10 minutes before to get your ticket.

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